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Networking & Dinner Presentation
Hosted By: Atul Chaudhary and Asli Sari
Topic: Managing Change
Speaker: Carl Sergeant, PMP
Location: Bell Trinity Square - Bay & Queen Street
483 Bay Street, Bell Trinity Square
The Event Room is located at the entrance (next to security desk) in North tower, main floor of 483 Bay Street, Bell Trinity Square, at the intersection of Bay Street and Albert Street (North of Queen St), East of Toronto City Hall.
After 6:00 p.m. access to the building is through the two entrances from Albert Street only, please use the buzzer to call security if you arrive after 6:00 p.m. If you drive, there is ample Public Parking in the area plus in the building.
Topic: How do you change a 140-person project management organization—one steeped in a tradition of monopoly—into a highly motivated, competitive professional services organization that implements $500 million worth of telecommunications networks and services each year?
Join Carl Sergeant, assistant vice president with Bell Canada and flying aficionado, as he explains how his organization is overhauling itself to accomplish this very goal.
Carl will discuss the business pressures that prompted Bell to abandon the status quo and reinvent itself—despite the inevitable internal resistance to change. He’ll explain the vital importance of creating a vision for change, getting senior management to buy in, and generating a groundswell of support from employees.
Carl will also describe several important tactical steps that Bell took to transform the organization. These steps include revamping the traditional employee-supervisor relationship and providing project managers with new tools and support resources.
Other topics include
* Giving project teams the autonomy to fulfill the vision
* Creating clear-cut project management career paths
* Training employees to be project management consultants, not just project managers
Finally, Carl will describe how Bell measures the success of these initiatives.
An avid flyer, Carl will weave in flying analogies throughout his talk, suggesting that flying a Cessna 172 Skyhawk and managing a major organizational change have more in common than one might think.
The special event is being sponsored by Centennial College
Thanks to: Chris Dudley Chair, Business, New Media and Information Technology School of Continuing Education & Corporate Training and faculty member Ragu Nayak
 Speaker Profile: Carl Sergeant is an Assistant Vice President in Bell Canada’s Professional Services Group and a Project Management Professional as certified by the Project Management Institute. A 25-year veteran of Canada’s telecommunications industry, Carl oversees an extensive project management and outsourcing organization at Bell. This organization is accountable for managing business-customer contracts that generate $500 million of revenue each year.
Carl started at Bell in 1980 installing residential telephones and has worked his way up through the organization to lead a staff of some 140 project managers, executives, and directors. In early 2000, Carl joined Ericsson Canada for 14 months to harmonize the company’s Canadian project management and engineering arms. After successfully completing this undertaking, Carl returned to Bell Canada and was promoted into his current position in 2004.
Check http://www.gtislig.org for updates
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